Digital Accessibility
Leaving no one behind. Inclusive UX Design.

In an increasingly digital world, the accessibility of websites, apps, and other digital products is essential. Accessibility means designing and developing websites, tools, and technologies in a way that allows people with different abilities and limitations to use them without barriers. This applies to both UI and web design, as well as the development of new applications.
Challenges for Users with Disabilities
Users with visual, auditory, motor, or cognitive impairments often encounter issues online: low contrast, inappropriate colors, missing text alternatives, or hard-to-navigate controls.
Worldwide, about 15% of the population lives with a disability - in Germany, it’s around 9.5%. An accessible website or app ensures that everyone can participate easily while simultaneously improving the user experience (UX) for all visitors.
Download your Digital Accessibility Guide
Download our comprehensive Digital Accessibility Guideline now. It includes helpful tips, concrete examples, and a clear table of contents, with a special focus on the new regulations coming into effect in Europe in May 2025 (European Accessibility Act).
Learn how to adjust your digital offerings to meet the upcoming requirements and take the right actions in time.
Get your Accessibility Roadmap.
Legal Requirements
From June 28, 2025, new web accessibility regulations will apply in Germany, based on EU Directive 2016/2102. These requirements affect both public bodies and private companies. Important points of the legislation include:
WCAG 2.1 Level AA Compliance: These guidelines define how web content can be made accessible. They include aspects such as text alternatives for images, subtitles for videos, and a logical navigation structure.
Barrier-Free Information Technology Regulation (BITV 2.0): This national regulation specifies the requirements of the WCAG and supplements them with specific German regulations.
Benefits of Accessibility
Legal Security
Expand your Target Group
Improved Usability
Image & Reputation
Accessibility for existing Touchpoints
Our digital accessibility experts analyze your existing websites, apps or tools and identify barriers. Using automated testing tools (e.g. WAVE, Axe) and manual testing methods, we examine the design, functions, colors and controls.
This helps us identify weaknesses and develop optimization measures to ensure barrier-free use across all devices.
Accessibility for new Solutions
If accessibility is taken into account in the early development phase, potential problems can be identified and rectified at an early stage. This saves time, costs and effort for later adaptations and benefits all user groups.
Together with your team, we define which standards need to be observed and provide support in the development of new designs, tools and applications. In this way, we create user-friendly offerings for everyone.

Usability Testing for Accessibility
In our usability tests, people with disabilities evaluate your digital touchpoints. They check the application for practical problems during use - for example, whether navigation via keyboard, cell phone or screen reader works smoothly. This feedback shows which challenges occur in real usage scenarios and enables targeted measures to be taken.
We provide support with planning, implementation and evaluation as well as continuous optimization.
How we work
Our accessibility process is based on the Human-Centered Design process according to ISO 9241-210 and is carried out by our accessibility experts. The structured implementation of this process ensures that digital touchpoints, content, and applications are accessible and usable for all users. Our goal is not only to meet legal requirements but also to enhance the overall user experience.
Depending on the project conditions and progress, the process is adapted and individualized.
Structured Process for Digital Accessibility
At the beginning of the project, the goals and requirements for accessibility (e.g., WCAG, BITV) are defined to create an inclusive and user-friendly solution. Next, the required resources, roles, and responsibilities within the team are determined to ensure efficient implementation.
Excellent. Together.






Let's shape the future. Together.
With Consulteer, make your digital platforms accessible to everyone. We help you enhance usability and meet accessibility standards.
Contact us now and start optimizing your digital presence.